Privacy Policy
Last updated: April 12, 2026
1. Introduction
EZ Decor Kitchen & Bath ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us through any communication channel, including WhatsApp, phone, or email.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, and mailing address that you voluntarily provide when requesting a quote, contacting us, or filling out a form.
- Project Information: Details about your kitchen project, including measurements, style preferences, budget range, and timeline.
- Communication Data: Messages sent via WhatsApp, email, phone calls, or contact forms on our website.
- Usage Data: Information about how you interact with our website, including pages visited, time spent, browser type, and referring URLs, collected through cookies and analytics tools.
- Device Information: IP address, browser type, operating system, and device identifiers.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Process and fulfill your cabinet orders
- Communicate with you about your project via WhatsApp, phone, or email
- Improve our website, products, and services
- Send you updates about promotions, new products, or services (only with your consent)
- Comply with legal obligations
- Analyze website traffic and usage patterns
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or servicing you (e.g., delivery services, payment processors).
- Legal Requirements: When required by law, court order, or governmental regulation.
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.
5. WhatsApp Communication
When you contact us via WhatsApp, your messages are transmitted through WhatsApp's platform, which is governed by WhatsApp's own privacy policy. We use WhatsApp Business to communicate with customers and may retain conversation history for the purpose of providing customer service and fulfilling orders. We do not store your WhatsApp data on separate servers.
6. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These may include:
- Essential Cookies: Required for the website to function properly.
- Analytics Cookies: Used to understand how visitors interact with our website (e.g., Google Analytics).
You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our website.
7. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Request a copy of your data in a portable format
To exercise any of these rights, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- EZ Decor Kitchen & Bath
- 6930 Buford Hwy NE, Suite A, Doraville, GA 30340
- Phone: (770) 837-9182
- Email: info@ezdecorcabinet.com